A message from Nigel Verdon, co-founder and CEO of Railsbank:

August 28, 2020

 

 

Railsbank to acquire Wirecard Card Solutions card technology, client relationships and certain employees

 

We are pleased to announce that we have entered into a term sheet agreement with Wirecard Card Solutions (Wirecard) to acquire its card technology, client relationships and certain employees in the UK, which has received the FCA’s support. 

 

How we are helping to get the industry back on the rails 

 

We would like to thank the Wirecard team for working positively with us to ensure an orderly wind-down and bring certainty to its cardholders, customers and employees. One of the key purposes of this deal is to shore up confidence in the sector that has been lost and provide stability to our industry after one of the most trying periods in its history.

 

Wirecard was looking for the best outcome for its clients and team, which it found in Railsbank, thanks to our proven track record of successfully running over 50 card programmes and our exceptional customer success. 

 

The deal will speed up Railsbank’s expansion across the UK and Europe with some great new customers. It will also make us the largest BaaS platform in Europe and provide the best opportunity for our customers to rapidly expand their programmes geographically.

 

After what has been a stressful period for Wirecard customers and employees, our promise to them is that we will put our customer-centric culture to work to ensure cardholders, programme managers and team members have a seamless transition and the warmest of welcomes to their new home. 

 

What does this orderly wind-down mean for you? 

 

Cardholders: 

  • Railsbank will aim to provide uninterrupted service during the migration. 

  • Cardholders’ money will remain safe and accessible as normal throughout the process. 

  • No accounts will be suspended or affected by the migration.

  • There won’t be any immediate changes to your Terms & Conditions. You will be notified about any changes to your T&Cs and explained the options available to you in advance.

  • Customers are free to close their account at any time in accordance with the card T&Cs.

  • If you have any further questions, you should contact your current provider.

  • In plain English, this is Business as Usual.

 

Customers/programme managers:

  • We are working with programme managers to ensure an orderly handover of ALL customers, subject to due diligence. 

  • We provide the best opportunity for customers to rapidly expand thanks to Railsbank’s geographical reach.

  • We provide the best opportunity to continue to innovate and develop your existing programmes.

  • If we haven’t spoken to you yet, we’d love to encourage you to speak to Louisa Murray: louisa@railsbank.com
     

Team:  

  • We are looking to make job offers as part of the orderly wind-down.

  • We understand that this is a particularly difficult and stressful time for you and your families.

  • We are working hard to talk to you individually about the opportunities available within the Railsbank family.

 

 

We look forward to seeing the industry back on the rails.

 

Nigel Verdon

 

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